Refund and Return Policy

Effective Date: 3rd Feburary, 2025

Thank you for shopping at SSL Wellness! We strive to ensure that you are completely satisfied with your purchase. If you are not satisfied, please read our refund and return policy carefully.

Returns

You have 30 days from the date of delivery to return a product if you are not satisfied with your purchase. To be eligible for a return, your item must be:

• Unused and in the same condition that you received it
• In the original packaging
• Accompanied by a receipt or proof of purchase

Non-Returnable Items

Certain items are non-returnable, including:

• Opened health supplements
• Personal care items (e.g., skincare products, cosmetics)
• Gift cards

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected]

Exchanges

If you receive a defective or damaged item, please contact us within 30 days of delivery at [email protected] to arrange for an exchange.

Shipping Returns

To return your product, please mail it to:

[email protected]
No 5 Abuja Street, Rumekini, Port Harcourt
Rivers State, 500001

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our refund and return policy, please contact us:

• Email:[email protected]
• Phone: 07025526974
• Address: No 5 Abuja Street, Rumuekini, Port Harcourt

Thank you for choosing SSL Wellness!